armpants
Moderator
Posts: 3,652 Likes: 12,610
|
Post by armpants on Jun 26, 2017 10:48:57 GMT -6
So I'm just going to start a thread to have the discussion in one place. Sorry for the delay, work has been busy this morning.
So when I called I got one of the co-directors who was apologetic, acknowledged that nothing can make it right, wanted to know what they could do to keep M, and advised she would be calling the head director and having her call me back.
Head director called back and asked me to repeat the story, verified I got no notice of an incident, and asked about M. As soon as she got off the phone with me she was going back to fire the teacher. She discused the staff moves she was making, moving a teacher from the four year old room to his current room, and bringing in a part time teacher more days.
The teacher she's moving to M's room has only been in his room once before, but she's worked there since he's been there. The day she was in his room she gave me a report of how his day was (they fired teacher hasn't been). I also like the projects I see her doing in the four year old class (I walk through that room to get to M's). The part time teacher has been in his room when I pick him up 2 of the 3 days a week he goes. She adores M, it's obvious by the way she talks to and about him.
The center is also going to do a refresher for all staff members on state safety and first aid even though all stag is up to date (I checked on the state site).
All in all I think they reacted well. Everyone has been vey apologetic and concerned for M. Previously I had been happy with the center, but I hadn't really liked this teacher when he changed classrooms. H and I are going to discuss what we want to do tonight. I'm torn. I think the likelihood of a repeat incident is low. Prior to this teacher I had only had one issue, and it was also quickly and throughly addressed. He would be moving to the 2 year old room next month as well, and that teacher has been at the center about as long as M has gone there as well.
But I'm hesitant to send him back still. I think a lot of that is my emotions. I'm still really upset that my baby was in their care and got hurt. I'd previously complained about this teacher and not reporting an incident (a few scratches on his face and some on his back in the same day). How responsible do I hold the center for that teachers actions? Please share thoughts, I'd love others perspective.
|
|
|
Post by fierymama on Jun 26, 2017 10:54:24 GMT -6
I think that their handling of the situation shows that the welfare of the kids is foremost. I mean, an immediate firing of the supervising provider is definitely (IMO) a statement that they won't mess around with the welfare of the kids. I would give them a chance, once the new teachers have been moved around and see if you like how things are going. I would be weary if the person that was supervising was still around, but it sounds like they are taking care of that and knowing that would alleviate a bit of my concern.
Do they have a surveillance system that records the rooms? I know ours has a video system that I can watch if I wanted from the front of the center (do not have ability to view at home), but I'm not sure if it is recorded or kept for any period of time.
I think I would have the same reservations about sending him back (emotional), but I think since they are doing so much to correct the situation, I'd give them another try. However, one more incident would be a third strike and I'd be out of there.
|
|
layloo
Platinum
Posts: 1,351 Likes: 4,027
|
Post by layloo on Jun 26, 2017 10:55:53 GMT -6
^^wss!
|
|
|
Post by RunsforWineandCarbs on Jun 26, 2017 11:06:07 GMT -6
so i had issues with our center back when c was a baby - not sure if you remember. i kept catching him sleeping on his belly when he couldn't roll by himself and they wouldn't move his crib to a place where i could see him on the cameras. it took a hard talk with the director who didn't really do much but moved his crib. i then went to the dcf website to find the proper procedure for reporting and checked that they were up to date on all regulations. come to find out the person who was the common denominator was not up to date on her certifications. i then went to the owner of the center and had a "chat" with him. I left that "chat" with his cell phone # and assurance that that particular teacher wouldn't be in the infant room as she was not qualified to be in there. I had also shown my hand at being prepared to report the center to dcf (who they receive a bunch of funding from) and I would take it to all the parents i knew - as personally felt the other parents in that room should be made aware of the unsafe atmosphere they would be leaving their children in. I also said i'd pull my kids out so fast, they wouldn't know what hit them. and to hell with fee's and they would give me my money back.
I haven't seen that lady since my chat with the owner. I obviously left the kids there and I truly haven't had major issues since.
SOOOOO, what i am saying, is scope out your options. take a few tours - but give them 1 more chance since the problem teacher is gone. But the second you don't like something, i'd pull M out.
|
|
|
Post by CestLaVie on Jun 26, 2017 11:09:27 GMT -6
Well that is a complete relief that they are overhauling their end and not fighting you about it!! Whatever decision you make at least they acknowledged that it was their issue.
Also kudos to you for dealing with this like you have.
|
|
Peekaru
Sapphire
Posts: 2,518 Likes: 10,480
|
Post by Peekaru on Jun 26, 2017 11:41:16 GMT -6
First of all, I think you handled this perfectly. You were calm and rational, and best of all, you got a positive response.
Second, I'm kind of in the the devil you know vs the devil you don't boat. You know the new teacher coming in, you know that the center will take swift action, and you are pleased with them both. If it were me, I'd leave him there while you explore other options, it sounds like a reputable place!
|
|
|
Post by easternshoregirl on Jun 26, 2017 12:30:33 GMT -6
I think you are handling this very well! It sucks that it happened but it sounds like the day care center is trying to make it right. If it were us, I'd probably keep E there as long as they get rid of the problem teacher.
|
|
mrspiatt
Platinum
Posts: 1,598 Likes: 3,680
|
Post by mrspiatt on Jun 26, 2017 13:11:20 GMT -6
I love that they responded so quickly and I really feel like this is probably the best outcome of a bad situation. Personally, I would give them another chance due to all the actions they have taken. I completely understand you being hesitant though, that's a totally natural reaction after something like this.
Sent from my iPhone using Tapatalk
|
|
armpants
Moderator
Posts: 3,652 Likes: 12,610
|
Post by armpants on Jun 26, 2017 16:37:21 GMT -6
Thanks for the replies everyone. I think we are going to leave him for now. We do feel that they responded appropriately.
|
|
jedi
Sapphire
Posts: 3,725 Likes: 4,560
|
Post by jedi on Jun 26, 2017 17:13:32 GMT -6
Glad to hear it went so well! I'd probably do the same
|
|
|
Post by coconutbacon on Jun 26, 2017 17:41:52 GMT -6
It sounds like, given the situation, you got the best possible outcome. I'm impressed with how you handled it so calmly and I'm glad you were able to work it out armpants.
|
|
|
Post by 45thparallel on Jun 26, 2017 18:58:36 GMT -6
That sounds like the best possible response on the part of the daycare. They will likely be super attentive and careful in the upcoming weeks. For the other parents as well, hopefully the change is enacted.
|
|
|
Post by redandblue on Jun 26, 2017 19:23:26 GMT -6
I really glad you had the conversation and +123214512 to good for you for how you handled it. I'm not sure I could have handled it so calmly. I agree with PP that you should probably give them another try to see if they follow through on their word. I wouldn't rule out continuing to look for other places. The reality is that accidents can happen anywhere (and with anyone), but they should have noticed and notified you! I'm glad he feeling better
|
|
armpants
Moderator
Posts: 3,652 Likes: 12,610
|
Post by armpants on Jun 26, 2017 19:43:29 GMT -6
Thanks guys. I remained as calm as I could, which meant I was still crying telling them about it, but not hysterical crying. But after greeting their response and giving it some time today I'm feeling better than I have since Saturday morning.
|
|
aydee
Gold
Posts: 915 Likes: 1,506
|
Post by aydee on Jun 26, 2017 20:53:45 GMT -6
I think the center responded in the best way possible here. The fact that they didn't question or doubt you, they showed concern for M, and they took immediate action are all really good signs. Also, the fact that they didn't bother to entertain explanations from the teacher shows that child safety is more important than staffing issues.
I understand feeling uneasy about this. If you trust your gut though, it sounds like you have confidence in the new teachers who will be with him. And you have a director who is taking issues very seriously. Hopefully he will be in good hands from here on out. I wouldn't hesitate to walk away though if anything seems off in the future, even if you can't quite put your finger on what it might be. Trust your instincts.
I'm so sorry you've had to go through this. Sounds like you did a great job this morning!
|
|
|
Post by Betweenthelines on Jun 27, 2017 4:37:28 GMT -6
Thanks for the replies everyone. I think we are going to leave him for now. We do feel that they responded appropriately. I think this is a great decision. They definitely acted appropriately IMO.
|
|
armpants
Moderator
Posts: 3,652 Likes: 12,610
|
Post by armpants on Jun 27, 2017 7:21:01 GMT -6
If I had had any doubt about daycare, it was gone after calling them this morning. When I called the co-director she got teared up when i told her we were keeping M there. She thanked me for trusting them and for letting them know.
|
|
|
Post by skinandbones on Jun 27, 2017 13:57:41 GMT -6
I'm late to the party but I'm just nodding along to what everyone else has said.
I hope there are no further issues and I'm glad you were able to have a positive outcome.
|
|