sudsy
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Post by sudsy on Jan 29, 2024 10:55:01 GMT -6
sudsy, a Karen is someone who calls the police because people are having a picnic in a public park. You are making a valid and important complaint. What they did could have literally killed someone. Or me |
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sudsy
Opal
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Post by sudsy on Jan 29, 2024 12:35:56 GMT -6
UPDATE
I’m now taking this as far up the ladder as I can.
I went to the pharmacy. Explained what happened. I was asked how many I took of the wrong medication, if I contacted my doctor, and what my doctor said. She then told me they’d report it but that it was likely “too difficult to investigate”. That they’d have to look at the cameras but it was really long time ago.
Then get this….She took the tablets that were wrong out of the bottle I had handed her, replaced them with the exact same amount of correct tablets then handed me the same bottle back!
I said “you know this could have been really bad, right?”. I got NOTHING.
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sterling
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Post by sterling on Jan 29, 2024 12:48:58 GMT -6
Yeah… probably becasue they knew they’d be in deep shit. I’d be furious. I’m glad you documented everything before that conversation.
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Post by sweptaway on Jan 29, 2024 13:01:16 GMT -6
I don't believe for one second they don't have a record of who filled that prescription.
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sudsy
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Post by sudsy on Jan 29, 2024 13:02:41 GMT -6
I don't believe for one second they don't have a record of who filled that prescription. Girl, same. I work in veterinary medicine and we have names in the computer and medications get initialed by two different employees before it goes into a clients hand. |
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willow
Ruby
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Post by willow on Jan 29, 2024 13:08:01 GMT -6
Woof. I'm glad you're taking things up further because WTF to that reaction. Not even an apology either?
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Post by microworm on Jan 29, 2024 13:08:43 GMT -6
Yes please burn it down. I'm glad you documented everything and took pictures. I probably would have kept everything in the original pill bottle and not handed it over for them to take out the wrong pills.
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sudsy
Opal
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Post by sudsy on Jan 29, 2024 13:11:59 GMT -6
Yes please burn it down. I'm glad you documented everything and took pictures. I probably would have kept everything in the original pill bottle and not handed it over for them to take out the wrong pills. I’m very mad at myself. My anxiety got the best of me and could barely focus. |
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Post by microworm on Jan 29, 2024 13:12:55 GMT -6
Yes please burn it down. I'm glad you documented everything and took pictures. I probably would have kept everything in the original pill bottle and not handed it over for them to take out the wrong pills. I’m very mad at myself. My anxiety got the best of me and could barely focus. I get it. I am the same way and probably wouldn't have thought twice in the moment. Hugs. |
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beepers
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Post by beepers on Jan 29, 2024 13:31:23 GMT -6
Oof sudsy I mean her (pharmacist) demeanor alone gives you a picture of the culture and sense of responsibility that is acceptable at that pharmacy. It is not ok. It is not safe. You’re not being a Karen. |
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Post by GhoatMonket on Jan 29, 2024 13:35:27 GMT -6
I don't believe for one second they don't have a record of who filled that prescription. Girl, same. I work in veterinary medicine and we have names in the computer and medications get initialed by two different employees before it goes into a clients hand. So likely they know they haven't been following protocol and are hoping that anyone that catches it doesn't know any better. |
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AmyG
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Post by AmyG on Jan 29, 2024 14:02:02 GMT -6
Yes please burn it down. I'm glad you documented everything and took pictures. I probably would have kept everything in the original pill bottle and not handed it over for them to take out the wrong pills. I’m very mad at myself. My anxiety got the best of me and could barely focus. Id take my anxiety meds and go back and tell them that you can't take the pills they gave you back because they are effectively contaminated from those other pills. You'd like a brand new prescription please, and would like to pick it up at a different pharmacy in network so a different pharmacist fills it. Of course it's ok if you just can't do it. I'd probably call my medical insurance to see if they'll authorize a completely new filla at a different pharmacy. |
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zoeylucy
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Post by zoeylucy on Jan 29, 2024 14:11:10 GMT -6
I don't believe for one second they don't have a record of who filled that prescription. Girl, same. I work in veterinary medicine and we have names in the computer and medications get initialed by two different employees before it goes into a clients hand. I was a pharmacy tech in the 90’s while in college. Even back in the previous century, we could trace who filled a prescription. I’m so sorry this happened to you, sudsy. |
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STP
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Post by STP on Jan 29, 2024 14:22:07 GMT -6
Yes please burn it down. I'm glad you documented everything and took pictures. I probably would have kept everything in the original pill bottle and not handed it over for them to take out the wrong pills. I’m very mad at myself. My anxiety got the best of me and could barely focus. STOP IT. You are not at fault here. They are. You're just trying to react to something you shouldn't have been faced with in the first place. They suck, you're fine. |
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Post by angelashly on Jan 29, 2024 14:38:54 GMT -6
Yes please burn it down. I'm glad you documented everything and took pictures. I probably would have kept everything in the original pill bottle and not handed it over for them to take out the wrong pills. I’m very mad at myself. My anxiety got the best of me and could barely focus. Please know it isn’t your fault. I hope you have a call into corporate. As someone who works in the field they will be the ones to help here. They need to know this happened and probably has happened before. They absolutely know who filled that prescription and so does corporate. Please tell them everything that was told to you also when you just went in |
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sterling
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Post by sterling on Jan 29, 2024 14:44:26 GMT -6
sudsy write down what happened today and send it to yourself in an email. Add all the details you can, including the name of who you talked to and time of the day you went in.
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sudsy
Opal
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Post by sudsy on Jan 29, 2024 16:36:15 GMT -6
sudsy write down what happened today and send it to yourself in an email. Add all the details you can, including the name of who you talked to and time of the day you went in. I did this. Sent a complaint to corporate and made a copy of that. Made a complaint with the board and made a copy of that as well. |
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fb
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Post by fb on Jan 29, 2024 17:11:34 GMT -6
Sounds like you’re going to be the proud new owner of a local pharmacy!
Seriously? I’m so so so sorry this happened. I’m glad you’re going to follow up on this - not only for you but for whomever else this has probably happened to and who you might be able to stop it from happening to.
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hawkward
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Post by hawkward on Jan 29, 2024 19:24:25 GMT -6
Yes please burn it down. I'm glad you documented everything and took pictures. I probably would have kept everything in the original pill bottle and not handed it over for them to take out the wrong pills. I’m very mad at myself. My anxiety got the best of me and could barely focus. Maybe because SOMEONE DIDN’T GIVE YOU APPROPRIATE ANXIETY MEDS. Seriously. You are the last person you should be mad at here. |
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sudsy
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Post by sudsy on Jan 29, 2024 19:44:44 GMT -6
I’m very mad at myself. My anxiety got the best of me and could barely focus. Maybe because SOMEONE DIDN’T GIVE YOU APPROPRIATE ANXIETY MEDS. Seriously. You are the last person you should be mad at here. 🤣🤣🤣 See and here I am with my dark sense of humor going “well whoever is in heart failure is going to be super chill on their way out because THEY LIKELY GOT MY ANXIETY MEDS”! |
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hawkward
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Post by hawkward on Jan 29, 2024 20:03:02 GMT -6
Maybe because SOMEONE DIDN’T GIVE YOU APPROPRIATE ANXIETY MEDS. Seriously. You are the last person you should be mad at here. 🤣🤣🤣 See and here I am with my dark sense of humor going “well whoever is in heart failure is going to be super chill on their way out because THEY LIKELY GOT MY ANXIETY MEDS”! “I feel like I’m drowning but also like it’s no big deal? Weird.” |
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Post by Wtfshouldmynamebe on Jan 29, 2024 20:37:49 GMT -6
Based on the response you got I would also burn it down. Glad you reported it to the board. Their response is unacceptable.
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thatgolfb
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Post by thatgolfb on Jan 29, 2024 22:56:57 GMT -6
That response made it 1000x worse. wtf. I’m glad you escalated it.
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Post by musicfrk on Jan 30, 2024 0:23:53 GMT -6
🤣🤣🤣 See and here I am with my dark sense of humor going “well whoever is in heart failure is going to be super chill on their way out because THEY LIKELY GOT MY ANXIETY MEDS”! “I feel like I’m drowning but also like it’s no big deal? Weird.” Heart failure patient here. I'll take a side of anxiety meds with my next refill of lasix for sure. |
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Eagles
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Post by Eagles on Jan 30, 2024 8:43:09 GMT -6
I don't believe for one second they don't have a record of who filled that prescription. They absolutely fucking know. |
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Eagles
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Post by Eagles on Jan 30, 2024 8:46:24 GMT -6
I'm sorry for this stress sudsy. You've gotten great advice so I'll just offer hugs and reassurance that none of this was your fault. None of it. |
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